No matter what your business is, great customer service is essential. Without it, you can’t develop a good rapport with customers. And that leaves you with lower sales, profits and morale. A lot of customer service training focuses on positivity and convenience, and these are important. But if you’re not using Gender Brain Science™, you might be shutting the door to better sales and customer relationships.
What is Gender Brain Science™ And Why You Need It
Gender Brain Science™ is a new study that looks at the chemistry in the human body, and how it affects your brain. Why is brain chemistry important? Because it greatly affects both men and women in their personal and business relationships. Brain chemistry has an impact on all your actions, thoughts, words, feelings and emotions. This means that the brain chemistry of your customers will affect their choices when it comes to your company.
Effective Customer Service Training Harnesses the Power of Brain Chemistry
Did you know that the brain only operates with about 3% of it’s potential? That’s right, the conscious mind only comprises a mere 3%. The other 97%? That’s controlled by the subconscious mind. And there are ways you can work with this power.
This is where Gender Brain Science™ comes in. My new system shows you how to create happier customers, willing employees, effective suggestions and how to be more successful with your clients overall. Sounds too good to be true? It’s not!
Men and Women Are Different and You Can Optimize That
Men and women are hardwired to be different, but that doesn’t mean they have to clash. Instead, our differences complement each other. You see, men and women’s brains are 90% the same, but that remaining 10% makes all the difference when it comes to how they think and act.
And by knowing how to support this 10% difference in men and women’s brain chemistry, you can transform your business relationships. If this sounds complicated or complex, I can assure you that it isn’t difficult.
Gender Brain Science™ distills everything for you in a way that’s easy to understand and apply. That’s because the application of this material is more important to you, as a manager, than all the complicated research behind it.
Customer Service Training Ideas from Gender Brain Science™
Do you want to start building successful relationships with your customers? This insider information can help your employees create instant rapport with your male and female customers.
- Men thrive when you acknowledge and appreciate their actions. They love to set goals and overcome challenges. This increases testosterone, which increases wellbeing and reduces stress.
- Women thrive when you acknowledge and appreciate who they are. They love to connect, share and express their feelings. This increases oxytocin, which increases their wellbeing and lowers their stress.
In every interaction with a male customer, take time to acknowledge his actions. He’ll feel better and be more inclined to bond with you. For women, take time to acknowledge their being. She’ll feel valued and be more likely to trust you.
This is only one tiny adjustment that will make massive improvements to your customer service training. Sign up to receive my free eBook, Gender Brain Science: Why Do I Care? and learn more today.